Privacy Policy

1. Introduction

MuttsApp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and related services (collectively, the "Service").

2. Information We Collect

Information You Provide

• Account information: name, email address, phone number
• Profile information: username, avatar photo
• Organization information: organization name, description, branding
• Application data: adoption, foster, and volunteer application responses
• Communications: notes, messages, and notification preferences

Information Collected Automatically

• Device and browser information
• IP address and approximate location
• Usage data: pages visited, features used, timestamps
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process and manage adoption, foster, and volunteer applications
• Send notifications, reminders, and communications related to the Service
• Authenticate users and protect against unauthorized access
• Respond to your requests and provide customer support
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Rescue organizations you interact with through the Service
• Service providers who help us operate the platform (hosting, email delivery)
• Law enforcement or government agencies when required by law

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain processing of your data
• Data portability — receive your data in a structured format
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@muttsapp.com.

8. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use the Service. Currently, all cookies are essential for the operation of the Service. You can manage cookie preferences through our cookie settings.

9. Children's Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@muttsapp.com.